Shipping Policy
At Saanvishika, we aim to provide a hassle-free shopping experience by ensuring that your orders are delivered promptly and securely. Please read our shipping policy to understand how we handle deliveries.
1. Shipping Destinations
- We ship across India.
- If your location is not serviceable, we will notify you promptly and provide a full refund for your order.
2. Shipping Charges
- Standard Shipping: Free shipping on all orders above ₹499
- Orders below this amount will incur a flat shipping charge of ₹80.
- Shipping charges (if applicable) will be displayed at checkout.
3. Order Processing Time
- All orders are shipped within 1-3 business days of order confirmation.
- Orders placed on weekends or public holidays will be shipped on the next working day.
4. Delivery Timeframes
- Delivery times vary depending on your location:
- Metro Cities: 3-5 business days.
- Non-Metro Cities: 5-7 business days.
- Delays may occur during peak seasons, public holidays, or due to unforeseen circumstances.
5. Tracking Your Order
- Once your order is dispatched, you will receive a tracking number via email or SMS.
6. Delivery Terms
- Orders are delivered to the address provided at checkout. Please ensure the details are accurate to avoid delays or misdeliveries.
- If delivery is unsuccessful due to incorrect address details, additional charges may apply for re-shipment.
7. Damaged or Missing Deliveries
- If your order arrives damaged or incomplete:
- Email us at saanvishika.co@gmail.com within 48 hours of delivery.
- Provide your order number, images of the damaged items, and the packaging.
- We will investigate the issue and offer a replacement or refund as applicable.
8. Undeliverable Packages
- If a package is returned to us as undeliverable (due to incorrect address or recipient unavailability), we will contact you for updated shipping details.
- Additional shipping charges may apply for re-delivery.
9. International Shipping
- Currently, we do not ship internationally. Stay tuned for updates as we expand our delivery network.
10. Contact Us
For any shipping-related queries or assistance, please contact us:
- Email: saanvishika.co@gmail.com
- Phone: 8143888287
This policy ensures transparency and helps us provide a seamless delivery experience for our customers.